Join Our Travel Community

1. Information We Collect

At TourPack, we collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: Name, email address, phone number, and payment details when you book a tour.
• Travel Preferences: Destination interests, travel dates, accommodation preferences, and special requirements.
• Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.
• Location Data: General location information to provide relevant tour packages and offers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and manage your tour bookings and payments
• Send booking confirmations, updates, and travel documents
• Personalize your experience and recommend relevant tours
• Send promotional emails about new tours, special offers, or other information we think you may find interesting
• Improve our website, customer service, and tour offerings
• Comply with legal obligations and prevent fraudulent activities

3. Information Sharing

We value your privacy and do not sell your personal information. We may share your information with:

• Tour Operators & Service Providers: Necessary information to fulfill your bookings (hotels, guides, transportation).
• Payment Processors: Secure payment gateways to process transactions.
• Legal Authorities: When required by law or to protect our rights and safety.

We ensure all third parties respect the security of your data and treat it in accordance with the law.

4. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, including:

• SSL encryption for all data transmissions
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing compliant with PCI standards

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to processing of your personal data
• Request transfer of your data to another organization
• Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us at privacy@tourpack.com.

6. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide you with a better browsing experience and allows us to improve our site. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.